AdSelect Users Raise Concerns Over KSh1,300 Withdrawal Access Fee
AdSelect users have raised concerns after the online earning platform reportedly introduced a $10 access pass fee, equivalent to approximately KSh1,300, before members can withdraw their accumulated earnings.
The complaints emerged during the platform’s November 12, 2026 withdrawal exercise, when members expected to access money earned through watching advertisements, completing daily activities and inviting other users.
Instead, some members reported encountering additional payment requirements when attempting to withdraw their balances.
The development has triggered frustration among users, particularly those who had been waiting for the announced payout date.
Users Question Unexpected Withdrawal Charges
According to reports and screenshots circulating online, some members encountered a payment request for a $10 access pass when attempting to cash out.
Others reportedly received instructions to pay amounts ranging between $10 and $13 in USDT, a cryptocurrency used by the platform for transactions.
Some users claimed that even after making additional payments, they were still unable to access their earnings.
The situation has raised questions about why members are being asked to make fresh payments before receiving rewards they believe they have already earned.
Concerns Over Earlier Platform Assurances
The reported charges have also attracted attention because of earlier communication from AdSelect.
In a November 9 notice, the platform stated that withdrawals required members to have a minimum balance of $100 and provide a correct USDT wallet address.
It also stated that AdSelect did not directly charge withdrawal fees, explaining that the miner fee went towards processing transactions.
The newly reported access pass requirement has therefore created confusion among members who expected to withdraw their earnings under the previously communicated conditions.
Withdrawal Delays Add to Users’ Frustration
The access fee complaints come amid wider reports of withdrawal delays and technical difficulties affecting the platform.
AdSelect had announced that withdrawals would begin at 4pm Kenyan time on November 12. However, several members reported difficulties accessing their dashboards and completing withdrawal requests.
The platform subsequently issued updates asking users to remain patient as its technical team worked to address the reported problems.
It also indicated that withdrawals would be processed in batches of 250 members to manage the exercise.
AdSelect Faces Questions Over Its Payment System
AdSelect describes itself as an online advertising and rewards platform that allows members to accumulate rewards through digital activities.
However, the recent withdrawal complaints have raised questions about the transparency of its payment conditions and whether members can reliably access their displayed balances.
The platform has previously warned users against sharing passwords, verification codes and cryptocurrency wallet recovery phrases with people claiming to offer assistance.
Members should be cautious about requests for additional payments to unlock funds, particularly where the conditions differ from the platform’s earlier announcements.
As complaints continue to emerge, users are awaiting clearer communication from AdSelect regarding the reported access pass charges, delayed withdrawals and when outstanding payments will be completed.
